Refund Policy
At YektaFit, we want you to feel confident when investing in your fitness journey. Our policies are designed to be fair while maintaining the integrity of personalized coaching.
Instant Access Programs (No Refunds)
All instant access digital programs are non-refundable.
Because these programs include immediate access to downloadable training, nutrition, and instructional materials, we cannot offer refunds once the purchase is completed. You retain permanent access to all materials.
1:1 Coaching Packages (15-Day Refund Window)
We provide a 15-day refund period for our Standard and Premium coaching packages.
You may request a refund within 15 days if:
- You have completed onboarding,
- You have stayed in communication with your coach,
- You have followed your plan to a reasonable extent,
- And you feel the coaching is not aligned with your needs.
Access Removal Upon Refund
If a refund is approved:
- Your coaching agreement is immediately terminated.
- Access to all coaching platforms, check-ins, chats, training plans, nutrition plans, or any personalized materials will be revoked.
- You will no longer be able to use YektaFit coaching services unless re-enrolled in the future.
This ensures fairness and prevents continued use of personalized work after a refund has been issued.
No refunds will be provided after:
- The 15-day window has passed and/or
- Full customized coaching plans have been delivered and utilized.
How to Request a Refund
To initiate a request, email support@yektafit.com with:
- Your full name
- The email used for purchase
- The program you enrolled in
- A brief explanation of why you’re requesting a refund
All eligible refunds are processed within 5–7 business days.
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